FAQ
You must cancel more than 48 hours before your scheduled appointment to avoid a late cancel fee. If you cancel 48-24 hours before you are subject to a cancellation fee of up to 50% of your missed service. No shows and late cancels after 24 hours are subject to 100% of your missed service.
Cancellations will not be taken after close of business day. If you have a history of two or more last minute cancellations, you will be asked to place a $50 deposit for future appointments. If you are running late, please call the salon. If you are more than 15 minutes late, your appointment may have to be rescheduled and you are subject up to 100% of your missed service fee. For appointments 30 minutes or less only a 10 minute grace period will be allowed. Later than 15 minutes will result in a no show. By scheduling your appointment, you consent to our policy.
Our cancellation policy is to ensure all other clients are able to be serviced at their scheduled service time. Please keep in mind that our stylists are not able to rebook your missed service last minute. Please respect the time of our stylists as well as our clients.
